ePayments Portal – One of the First Steps in Implementing Digital Transformation
Digital Transformation in the Payments System
The COVID-19 pandemic has caused marketers and distributors to seek online solutions for business processes more than ever. Manufacturers must accelerate their digital transformation to “stay in the game.” Online systems implementation, once a distant idea, is now a top priority for many manufacturers.
So, what’s the best way for manufacturers to start implementing digital transformation in short, manageable steps? Can “quick wins” be achieved and expanded while in motion? Absolutely. A self-service payment portal is an excellent starting point for changing the customer experience.
Problem: Payment Delays Due to Lack of Transparency
When accounting relies on manual, paper-based processes, which is still common in many manufacturers, things can go wrong. Without an interactive portal where your marketers and distributors can manage their accounts self-service, invoice payment becomes unclear, leading to uncertainty.
Solution: Self-Service Invoice Payment Portal
What do marketers/distributors need to pay invoices on time? They need transparency. They need to access open items, invoices, and a full invoice history in real time and know that the information is 100% accurate.
Today’s Payments – Future Commerce
A self-service payment portal is a great place to start transforming your customer experience. The key is choosing a scalable solution, one that allows for the addition of online orders, product catalogs, order tracking, and eventually full B2B and B2C eCommerce.